Quality and Information Security Policy

Mono strives to be a leader in the IT industry, providing advanced software solutions that enhance business processes and drive growth. We focus on building long-term partnerships with clients, ensuring our solutions are tailored to their needs and the challenges they face. We aim to contribute to educational initiatives, thereby ensuring the sustainability and growth of the industry in the region. Since our founding, we have pursued innovation, quality, and the satisfaction of both users and employees, with the goal of becoming a recognizable and respected partner in the development of software products and services on a global scale.

We take pride in our approach, which includes comprehensive services—from consulting and requirements analysis to design, development, testing, and support—ensuring complete solutions that meet all specific user needs.

Our Commitment to Quality

We strive for excellence in everything we do. Our goal is to exceed user expectations by delivering reliable, cost-effective, and customized software solutions that reflect our technical expertise and deep industry knowledge.

To achieve this, we:
  • maintain and continuously improve our quality management system in accordance with the international ISO 9001:2015 standard,
  • maintain a strong focus on customer satisfaction, on-time delivery, and transparency throughout each project,
  • invest in continuous learning, employee development, and the use of cutting-edge technologies,
  • foster a culture of innovation, collaboration, and open communication.
Our Commitment to Information Security

As a trusted technology partner, we recognize the critical importance of protecting our clients' information and our own assets. We are committed to preserving the confidentiality, integrity, and availability of information across all our business activities.

To support this, we:
  • maintain and continuously improve an effective information security management system in accordance with ISO/IEC 27001:2022,
  • identify and assess information security risks and take appropriate measures to mitigate them,
  • ensure compliance with applicable legal, regulatory, and contractual requirements,
  • promote awareness of information security and responsibility at all levels of the organization.
Continuous Improvement

We are committed to the ongoing improvement of our management systems. Through regular performance reviews, audits, feedback collection, and data analysis, we enhance our operations to remain a leader in high-quality software development and information security.

This policy is communicated to all employees and relevant stakeholders and is reviewed regularly to ensure its continued suitability.